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Frequently Asked Questions

What is a Virtual Assistant?

What type of businesses use Virtual Assistants?

What types of services do you offer?

Do I need a Virtual Assistant?

Can I afford a Virtual Assistant?

How does a Virtual Assistant track the time worked?

How do I communicate with a Virtual Assistant?

How do I get started?


What is a Virtual Assistant?

A Virtual Assistant (or VA) is a service provider who specializes in providing administrative support services and works with clients in an ongoing, collaborative professional relationship.

Virtual Assistants are business owners who work from their own offices and utilize today's technology to deliver their services and communicate with clients. A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical services.

Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.

From this level of experience, a VA is expected to possess the skill sets, training, and business knowledge which are the hallmark of a truly qualified Virtual Assistant.*

* Virtual Assistant Definition from the Virtual Assistance Chamber of Commerce

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What type of businesses use Virtual Assistants?

Basically any type of business can utilize the services of a Virtual Assistant. Some examples of a business that would benefit from the services of a VA include:

  • Accountants
  • Attorneys
  • Authors
  • Consultants
  • Executives and Salespeople
  • Financial Planners
  • Large Corporations
  • Life Insurance Agents
  • Media/Entertainment Professionals
  • Real Estate Agents
  • Recruiters
  • Retired Executives
  • Self-Employed Entrepreneurs
  • Small and start-up businesses

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What types of services do you offer?

We offer administrative support services, desktop publishing, website design and hosting services, bookkeeping, and so much more. Please visit our Services page for more details about the type of services we can perform for you and your business.

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Do I need a Virtual Assistant?

As a successful business owner, you may find that you are overwhelmed with paperwork and routine daily tasks that will often prevent you from doing what you really need to do. If this is the case, you may want to consider working with a virtual assistant. Some signs that you might need a Virtual Assistant can include:

  • Your productivity has dropped because of routine paperwork and daily tasks
  • You feel overwhelmed
  • Some details are being overlooked
  • You have missed opportunities because you are busy with the small, but time consuming projects
  • The busy work has consumed all of your time and energy, and things are falling through the cracks
  • You have many wonderful ideas for your business but do not have the time to follow up on them
  • There are never enough hours in the day

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Can I afford a Virtual Assistant?

The answer is a resounding YES. When working with a Virtual Assistant, you only pay for the actual time worked. When a VA takes a break, runs an errands or handles a project that is not related to you, you are not being billed for that time. You do not have to pay a VA for benefits, sick time, holiday or vacation pay, taxes, Worker’s Compensation Insurance, Disability Insurance, or Unemployment Insurance. We have our own virtual office, computer and other equipment, and office supplies that are more than adequate to handle any of your requests.

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How does a Virtual Assistant track the time worked?

At BAC Virtual Solutions, we use a computer program that allows us to track our time and tasks for each project that we work on. This ensures that you will only be invoiced for work performed on your project.

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How do I communicate with a Virtual Assistant?

A Virtual Assistant will communicate by email, fax, mail, telephone, and/or courier service. Please contact us to discuss your needs.

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How do I get started?

Just contact us, and we will be more than happy to discuss your needs to determine how we can develop a strong business relationship with each other.

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