Virtual Assistant providing you with quality work and confidential services with the ability to work within your budget

Rates

We are Virtual Assistant company that is dedicated to providing you with quality work and confidential services. We take great pride in the quality of our work and have the ability to work within your budget. We know that every situation is a unique one, that is the reason that we do not state exact pricing on our website. However, we do offer:

Monthly Retainer Plans
Hourly Rates
Project Rates

You pay only for the time needed to complete your project. Estimates will be provided to you prior to the start of the project. Detailed time sheets can be provided at the request of the client.

Contact us with the details of your project, and we will provide you with a FREE, no-obligation, fast and friendly quote.

Payments

Rates are billed in 15 minute increments with a minimum charge of one hour
For services of $50 or less, payment is due upon receipt of finished work
For projects quoted in excess of $50, a 25% deposit is required
Payment types accepted include business check, cashier's check, money order or PayPal
Unpaid accounts over 30 days are subject to a $20 per month late fee
There is a $30 fee for returned checks

Invoices

Invoices are sent out upon completion of project
Long term projects are subject to monthly invoicing
Payment of invoices is due within 10 days (unless other arrangements are agreed upon)
Invoices are sent via email or USPS

Delivery

All files are virus-checked with the latest version of McAfee prior to transmission
Work may be delivered via CD ROM, email, fax, USPS, FedEx, or UPS
Postage and mailing fees will be billed at cost

Additional Information

Rush orders may be subject to an additional fee of up to 25% of total invoice.
Projects requiring holiday work are subject to a 25% upcharge
There is a minimum of one billable hour for all projects
Telephone Support is billed in 15 minute increments. The first 15 minutes of a telephone call is free. Telephone support includes, but is not limited to, extended calls with client that are not related to scope of current project and calls that are made on behalf of client (including hold time)
Poor quality or illegible service material may be subject to an additional fees
All estimates are made in good faith
Final invoice is based on actual project requirements
Additional charges may be incurred for telephone usage and postage costs
Excessive printing and special paper stock will incur additional charges
All work is quoted in US dollars
Retainer Plans rates are based upon a minimum three month commitment
Retainer Plans require one month deposit upon the execution of a Work Agreement
Unused Retainer hours are not refundable and cannot be carried over to any future month
A Work Agreement is required before start of any work
Prices, rates and terms are subject to change without notice
New clients - a 50% deposit is required with the balance due upon project delivery
We realize that true emergencies can arise requiring a quick response. However, you should be aware that others who have scheduled their projects earlier may take precedence. We will strive to be as responsive as possible to emergency situations. However we ask that you recognize that there may be other projects ahead of yours and we do not offer 24/7 support and/or services

No part of this website including text, graphics, logos, etc. may be reproduced or used without express written permission from BAC Virtual Solutions.

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